Showing posts with label GDPR. Show all posts
Showing posts with label GDPR. Show all posts

Sunday, January 6, 2019

1&1 IONOS contradicts itself on it's website about "Private registration".

You can't make up stuff like this.

https://my.ionos.com/domain-privacy/matinale.net#open-flyin:https://www.ionos.com/help//?utm_term=164&utm_campaign=domain-privacy&utm_medium=help-and-learn&id=164&source=control_panel&utm_source=controlpanel&utm_content=article%2Bfly-in;point-to:domain-private-reg-inactive,top,true;

If you do not want your domain contact data to be publicly available, you can protect them by activating the Private Registration.

https://www.ionos.com/help//?utm_term=164&utm_campaign=domain-privacy&utm_medium=help-and-learn&id=164&source=control_panel&utm_source=controlpanel&utm_content=article%2Bfly-in

Enabling Private Registration for a 1&1 IONOS Domain



A private registration helps you prevent unwanted promotional emails and calls. Your personal data is replaced by anonymous company data from 1&1 IONOS in the publicly accessible WHOISdatabase. Private registration is free for all new top-level domains as well as for the extensions .net, .name, .mobi, .org, .com, .biz, .info, .in, .me, .sc, .tv, .vc and .ws, but not, for example, for .de domains.
Use the following button to activate private registration. You will see the option right after selecting a domain.

Information About the Publication of Domain Contact Details

Anyone registering a domain must include their personal details such as their name, address, email address and telephone number as domain contact details in the WHOIS database. The WHOIS database is publicly accessible and can be viewed by anyone. It is intended to provide a way for third parties to contact the domain owner, for instance, if they wish to purchase the domain from the current owner.
However, this data can also be misused for spam mails or unwanted advertising calls.
Preventing the Publication of Personal Details
1&1 IONOS gives you the option to prevent this data from being published. If you enable private registration, 1&1 IONOS does not automatically forward your customer details to the WHOIS database. Instead, we replace your details with our general company details. This service is available only for certain top-level domains.
If you activate private registration, we will forward all inquiries relating to your 1&1 IONOS domain to you, and you can decide for yourself if you wish to respond to these inquiries.
Please Note: 1&1 IONOS may revoke a domain's private registration if there is evidence that it is being used in violation of our Terms & Conditions. If this is the case, the domain owner's contact details will be reported to the WHOIS database.





No. 1&1 IONOS support people just mindlessly repeat that their company is European and is GDPR compliant. Hey, read your own documentation. Here is today's exchange of emails:

from:hosting@ionos.com
to:ken
date:Jan 6, 2019, 7:46 AM
subject:C123456789
mailed-by:ionos.com
signed-by:ionos.com

About your concern even if we change domain name status into public the name and the information on your domain name will be 1&1 Ionos due to GDPR rule.
____________________________

from:Ken
to:hosting@ionos.com

date:Jan 6, 2019, 8:01 AM
subject:Re: C123456789

Send me the link to the exact text of this specific GDPR rule and quote it.
___________________________

I'm still waiting.

I'll send the link to this post to hosting@ionos.com, etc.

1and1.com
Gunter Eberling, VP 1&1 IONOS

Saturday, January 5, 2019

Gunter Eberling, VP 1&1 IONOS, is support@ionos.com your personal email?

Note, especially the date and TIMES:

1&1 IONOS Inc. sucks for being "GDPR compliant". SATURDAY, JANUARY 5, 2019 11:34 AM my post
____________________________________

from: 1&1 IONOS Customer Service <support@ionos.com

to: Ken
date: Jan 5, 2019, 3:02 PM
subject: C123456789: Are you satisfied with our services?
signed-by: ionos.com

Dear Mr. Matinale,

Thank you for contacting our Customer Support on 12/29/2018. I hope we were able to assist you with your concern.

My name is Gunter Eberling, Head of Customer Satisfaction. My team takes care of ensuring that you are provided with adequate support. It is very important that we review our performance and work on improving where we can. So, with that in mind, I'd like to ask a favor.

Could you please take a moment to rate your recent experience with our customer support? The link below will take you to a short survey that will help us judge whether or not we are meeting your expectations.

Take the short survey

_________________________________

Uh, no, Gunter, I think you and your company suck and your support is less than adequate. You obviously didn't read my post today. Nor my previous answers to your survey, which contain links to my posts about the problems. You continue to put your name on messages but do not read replies. I've sent links to my posts to your "team" in email replies, too. I found you in linkedin.com:

https://www.linkedin.com/in/dr-gunter-eberling-2571a768/?originalSubdomain=de

Dr. Gunter Eberling

VP Customer Value Management at 1&1 IONOS SE
Darmstadt, Hessen, Germany


Customer-driven people leader with focus on CRM, CX, Marketing, Sales, Digitization. Worked in Consulting, Telecommunication, Dialog Marketing and Internet Industries.
____________________________

And you're a doctor. In the immortal words of Bugs Bunny, who is not GDPR compliant: What's up, doc?


I just sent the link to this post to support@ionos.com.

1and1.com
Gunter Eberling, VP 1&1 IONOS

1&1 IONOS Inc. sucks for being "GDPR compliant".

from: hosting@ionos.com
to: presenter.case@1und1und1.org
date: Jan 5, 2019, 11:07 AM
subject: C123456789 Re: CP-Feedback us COMPLAINT
mailed-by: ionos.com
signed-by: ionos.com
Dear Kenneth Matinale,

Thank you for contacting us.

It is very important for us to answer all your questions quickly and to your satisfaction.

We are a European Company we are GDPR compliant...

from: Ken
to: hosting@ionos.com
date: Jan 5, 2019, 11:18 AM
subject: Re: C123456789 Re: CP-Feedback us COMPLAINT


"GDPR compliant" does NOT mean that you can force me to hide my domain registration and admin information from Whois searches. You have no common sense. That's why I'm eliminating my personal domain and going through the huge inconvenience of informing EVERYONE that my lifetime email ID is going away and to please use my new email, which is not based on my personal domain. All thanks to the European company IONOS that took over 1and1, which had been doing a good job of hosting my personal domain for several years and forwarding my email to a generic outside free email company, which I will now use in the open.

I'll post this most recent example of a ridiculous exchange between me and an IONOS "GDPR compliant" person.

___________________________

GDPR prohibits publication of website registration and administration data. TUESDAY, JANUARY 1, 2019
General Data Protection Regulation (GDPR) now intimidates web hosting companies concerning Whois searches.

from: hosting@ionos.com
to: me
date: Jan 1, 2019, 5:36 PM
... our company is a GDPR compliant. Therefore, all customers who have domains and accounts with us must comply with the said policy as well. If you wish to publish your personal information as the owner of the domain for the public to see, you can out your information on your website instead.

Technical Support

1&1 IONOS Inc.
_____________________________

GDPR compliant is a euphemism for mindlessly rolling over to a European bureaucracy ...

1&1 IONOS never notified its customers about this and the matter is little known or understood inside 1&1 IONOS. All they do is act like robots and repeat that 1&1 IONOS is GDPR compliant.

GDPR: Europe regulates the world's technologies it lacks the imagination to create. SATURDAY, MAY 26, 2018


1and1.com
Gunter Eberling, VP 1&1 IONOS

Tuesday, January 1, 2019

GDPR prohibits publication of website registration and administration data.

General Data Protection Regulation (GDPR) now intimidates web hosting companies concerning Whois searches.

from: hosting@ionos.com
to: me
date: Jan 1, 2019, 5:36 PM
subject: case
mailed-by: ionos.com
signed-by: ionos.com

... our company is a GDPR compliant. Therefore, all customers who have domains and accounts with us must comply with the said policy as well. If you wish to publish your personal information as the owner of the domain for the public to see, you can out your information on your website instead.

Technical Support

1&1 IONOS Inc.
_____________________________

GDPR compliant is a euphemism for mindlessly rolling over to a European bureaucracy that is beyond the jurisdiction of the United States and has momentum to intimidate U.S. tech companies in ways big and small, dumb and dumber.

1&1 IONOS has a setting for domains that it hosts asking the domain owner if the registration and administration information should be public or private. However, that setting must be left over from before GDPR added it to its sphere of influence. Now, no matter what the domain owner wants, the domain owner information will not be made public for a Whois search. The public/private setting deep inside the domain settings at 1&1 IONOS is irrelevant.

1&1 IONOS never notified its customers about this and the matter is little known or understood inside 1&1 IONOS. All they do is act like robots and repeat that 1&1 IONOS is GDPR compliant.

GDPR: Europe regulates the world's technologies it lacks the imagination to create. SATURDAY, MAY 26, 2018

1and1.com
Gunter Eberling, VP 1&1 IONOS

Saturday, June 9, 2018

GDPR protection in real estate?

The best way to avoid a data breach is to not have data.

European Union (EU) created this recent annoyance: General Data Protection Regulation (GDPR). U.S. tech companies are jumping through hoops to comply. But here in the USA there is a major problem that's being ignored: real estate entities are collecting bank loan type data from potential condo buyers, even though condominiums are real estate as opposed shares in a co-op apartment building corporation. And it happens even if it's an all cash deal.

Oh, and if a condo owner wants to rent the apartment, the renter must fill out the same paper work, even though the unit owner is responsible for paying common charges.

But who maintains that data? Probably the management company, which is not exactly IBM, especially outside Manhattan.

How and when is that data purged? If a renter leaves or an owner sells, does that data get purged? Does a person have the right to review the data kept?

Where is the GDPR level of concern in all this?

Condos Steal a Page (or 20) From Co-ops nytimes.com By JULIE SATOW JULY 14, 2011

... the board president at 255 Hudson Street ... defended the building’s vetting process. “Our board application is as standard as they come for condos right now,” he said. “We do best practices and our management company advises us if they see any red flags.” ...

In the wake of the recession, an increasing number of condominium boards are hoping to weed out financially questionable buyers by requiring extensive application packages. Demands can include years’ worth of federal tax returns, detailed lists of all assets and liabilities, several letters of references, and even board interviews...

... condominiums ... are turning to this strategy because they have no real power to reject an applicant. The only tool at their disposal is the right of first refusal, which allows condominium boards that are unhappy with a buyer to purchase the unit themselves or designate a buyer for the same price. But few buildings can afford to do so.

“It is a bullying strategy — condominium bullying,” said Adam Leitman Bailey, a Manhattan real estate lawyer. “If a condominium has a questionable buyer, they’ll just keep asking for more and more information, dragging things out, until the buyer walks away.”..

It is the condo boards, and not the management companies, that decide on the extent of the application package ...

“Right now in New York City, the only place that you are not being asked questions is when you buy in new construction,” Ms. Teplitzky said. “All they ask is for your name and your money.”
______________________________

Ah, like the good old days ... about ten years ago in Manhattan and maybe three years ago in Westchester County, NY. I first discovered it in December 2017. I cancelled a deal because of it at a brand name condo. At first I thought it was a Bernie Madoff scam: make the prospective buyer feel like they don't sell to just anyone, only to special people. I have a hunch that it started that way and that lower level companies simply played copycat.

At the very least, condo and co-op boards should be held responsible for any data breach. They should not be insulated by a management company that could disappear.

How about some USA legislation on this?

Saturday, May 26, 2018

GDPR: Europe regulates the world's technologies it lacks the imagination to create.

My ancestors came to the United States of America (USA) to avoid the creation of the European Union (EU) decades later and its most recent annoyance: General Data Protection Regulation (GDPR).

We've been deluged with ridiculous messages about this, some from tech companies we didn't even know existed. The big USA tech companies impacted most (Google and Facebook) are the same ones, which for years have been doing back flips in the opposite direction assisting Communist China in restricting and monitoring data communication of its citizens. The only consistency is: show me the money!

How the heck does EU have the authority to regulate USA? How does EU have the power to fine USA companies not just on their revenue in the EU but worldwide? And why is the USA, both government and tech industry, so wimpy on all this?

I'd suggest that EU confine itself to regulating its own tech companies but that would be silly since EU doesn't have any worth mentioning in the same sentence as Google.

I have three simple blogs, including this one, which have generated $100 in ad revenue in the last decade from Google AdSense. I received a message about that, which implies that if I do not agree to EU terms, my monetary relationship, minuscule as it is, will be terminated. I do not intend to comply.

Check out part of the message:


from:Google AdSense adsense-noreply@google.com
reply-to:Google AdSense
to:me
date:Thu, May 17, 2018 at 5:22 PM
subject:[Action Required] Please review updated AdSense Terms of Service
mailed-by:scoutcamp.bounces.google.com
signed-by:google.com

Furthermore, the updated terms introduce new data protection terms related to the EU General Data Protection Regulation (GDPR) and other EU privacy frameworks. Specifically, the updated terms incorporate our controller-controller terms and our updated EU User consent policy (learn more here).
Action Required: Please sign in to your AdSense account to review and accept the updated Terms of Service. We recommend that you consult your legal advisor in case you have questions about the terms.
SIGN IN TO ADSENSE
We would also like to encourage you to, by May 25, 2018, engage with the recently launched Ad Technology Provider (ATP) Controls to both choose the ad technology providers who will be able to serve and measure ads on your sites and apps for users in the European Economic Area (EEA) as well as provide EEA users with the option to see non-personalized ads (if that is what you decide to do).
If you have any questions about this update, please don’t hesitate to reach out to your account team or contact us via Help Center.
Sincerely,
The Google AdSense Team
_________________________________