Friday, April 6, 2012

NetZero: documentation they are crooks.


from: NetZero announcement@support.netzero.com via matinale.net 
sender-time: Sent at 5:59 PM (GMT-07:00). Current time there: 3:34 PM. 
reply-to: NetZero
to: Kenneth Matinale 
date: Fri, Apr 6, 2012 at 5:59 PM
subject: Welcome to NetZero 4G Mobile Broadband!


OK, you can see the time stamp.  And I just hung up after wasting 25 minutes on the phone trying to get my money back.  A supervisor is supposed to call me back.  They say some Olympic athlete already shipped the item.  I demanded written documentation that it had already shipped.  Oh it's in the system and there is nothing they can do.  Yeah, right.

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