OBiTalk/Poly shipped Polycom OBi200 Google Voice VOIP box with outdated firmware.

You can research the relationship between the companies.

Feedback just sent to Poly at its request about the Polycom OBi200:

The OBiTalk tech person was good. But the OBiTalk website is terrible and you sent a new box, which needed your most recent firmware just so I could register and try to connect. You shipped a box which had not been updated to the needed firmware from eleven months before. And the instructions on how to update are buried in a forum in the bowels of your website. Ridiculous and unacceptable.

Oh, and I waited on the phone for an hour before the tech person answered.