date: Sat, Aug 26, 2017 at 9:00 AM
subject: your file number: 2017-1234567
Bureau of Internet and Technology
It seems incongruous that you replied to my online complaint with a paper letter, which contained this completely inaccurate interpretation of my complaint:
"... it appears from your correspondence that you purchased merchandise with a credit card".
NO, I did not even attempt to purchase anything. My credit card number was stolen and used with hours by the criminal to purchase tickets online. Had some law enforcement entity acted promptly, the criminal could easily have been tracked down.
You targeted the online ticket selling company, Seatgeek, but the real culprit was the Mobile gas station company where my credit card number was stolen. Seatgeek had possible complicity but more likely just bad procedures in that Seatgeek did not ask the criminal for an expiration date or security number, which is on the back of the credit card. The criminal did not have the physical card, only the credit card number.
I wrote it up on my tech blog: http://techthoughtsmatinale.
Gas station skimmer theft in White Plains, NY at Exxon Mobile station pump one run by Chestnut Mart. MONDAY, JULY 10, 2017
The New York State Attorney General was informed via an online complaint form and that office sent this email acknowledgement:
date: Fri, Jul 7, 2017 at 10:20 AM
subject: Attention: Notification of Consumer Frauds Complaint Received
The FBI was informed at https://complaint.ic3.gov/
default.aspx?#. No reply yet. The FBI online form requested the credit card account number and it was supplied as that number had been deactivated.
Let me know if anything happens with file number: 2017-1234567. Thanks.