https://www.ooma.com/home-phone-service/basic/
Ooma Basic – Home Phone Plan
Ooma Basic comes with all of the features you’d expect, and even some you wouldn’t expect, like initiating calls with Amazon Alexa.
- Phone service – $0.00/mo*
- Ooma Telo White – $99.99
- SHIPPING – FREE
- RISK-FREE 30-DAY RETURN
*You only pay monthly taxes and fees. Check here
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Email:
from: Ooma <newsletter@ooma.com>
reply-to: Ooma <newsletter@ooma.com>
to: ken
date: Jul 22, 2022, 4:05 PM
subject: Welcome to Ooma!
Warm Regards,
Roy Calvo
Chief Customer Advocate
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from: Ken
to: Ooma <newsletter@ooma.com>
date: Jul 24, 2022, 4:56 PM
subject: Re: Welcome to Ooma!
Hey, Roy, your free is not free. You make us pay $7 tax each month.
And you hide that we have Premier for 60 days and have an opt out that's not likely to be figured out.
That's why you insist on getting our credit card, even for a "free" account. So that you can collect at least a few bucks.
You're not exactly a crook but close enough for me to want to cancel but I can't do that online. I have to wait for Monday - Friday Pacific time.
_____________________________
from: noreply@ooma.com via gmail.com
to: ken
date: Jul 24, 2022, 4:57 PM
subject: Auto Response (Re: Welcome to Ooma!)
Hello from Ooma!
We're sorry, but you have reached a mailbox that does not accept incoming email.
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*** End of Emails ***
My comments:
1. You must enter your credit card to complete activation of your account.
2. To cancel the Premier service you have to find the page and click a cancel box that has about ten boxes below, each with a feature. But the button below is not activated. So I tried clicking one of the ten subboxes. Still nothing. Finally I clicked them ALL. Only then was I able to complete cancellation of the Ooma Premier service.
Tacky at best.
I used the service for a few days and it worked for making and receiving voice phone calls. But I'm so ticked off by the multiple deceptive items mentioned above, that I intend to cancel tomorrow, Monday.
Plus, I have voice service from Optimum for $10 per month. I wanted an alternative in case I switched to Verizon FIOS, which charges $25 per month for voice service.
