Chromebook: ups and downs.

Samsung 11 inch with solid state memory

Intel® Atom™ Processor, 2GB Memory, Titan Silver, XE500C21-H02US
6/9/2011

Very good.  Still use it often.
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Recently I wanted another, larger Chromebook, preferably with something extra.

HP 14 inch with touch screen hit the spot.  I tried to order it on the HP website.  Could not.  Sent a message to HP about that, expecting to be contacted within minutes to seal a deal.  It took HP a couple of days.  By then I had ordered from Amazon:

My review on the Acer 15 inch Chromebook (CB5-571/C910):

https://www.amazon.com/review/review-your-purchases/ref=pe_6680_136729710_cm_1_star2?_encoding=UTF8&asins=B00T0QZLV8%3A2%2C&channel=ec_phy&crAuthToken=gFnz1jq5XXzmXpW%2FLgqJIElaUBuDIQkyWEuqgb0AAAADAAAAAFUumhRyYXcAAAAA&customerId=AUDX4F9WN5OLJ#

Defective.  OS kept freezing.  Returned after two weeks.  Amazon's third party supplier refunded only $237 of $350 without explanation.  I filed a complaint with Amazon several days ago but without any action.   I'm very disappointed in Acer but even more with Amazon, which just sent me an email message asking me to write this review.  Amazon is oblivious to the fact that I have a grievance.  Argh!
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Update:

from:		Amazon.com Reviews <customer-reviews-messages@amazon.com>
to:		Ken
date:		Wed, Apr 15, 2015 at 3:14 PM
subject:		Your review of Acer Chromebook 15 C910-C37P 16-... could not be posted to Amazon.com
signed-by:		amazon.com

Your review should focus on specific features of the product and your experience with it. Feedback on the seller or your shipment experience should be provided at www.amazon.com/feedback. We do not allow profane or obscene content. This applies to adult products too. Advertisements, promotional material or repeated posts that make the same point excessively are considered spam. Please do not include URLs external to Amazon or personally identifiable content in your review. We welcome your honest opinion about products - positive or negative. We do not remove reviews because they are critical. We believe all helpful information can inform our customers’ buying decisions. If you have questions about the product or opinions that do not fit the review format, please feel free to use the Customer Discussions feature on the product page.

I'm very disappointed in Acer but even more with Amazon, April 15, 2015 By Kenneth Matinale Verified Purchase(What's this?) This review is from: Acer Chromebook 15 C910-C37P 16-Inch Chromebook (1.5 GHz Intel Celeron 3205U Dual-core processor, 4GB memory, 32GB SSD, Chrome OS) (Personal Computers) Defective. OS kept freezing. Returned after two weeks. Amazon's third party supplier refunded only $237 of $350 without explanation. I filed a complaint with Amazon several days ago but without any action. I'm very disappointed in Acer but even more with Amazon, which just sent me an email message asking me to write this review. Amazon is oblivious to the fact that I have a grievance. Argh!

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I then ordered from Toshiba its CB35-B3340 Chromebook 2
PLM02U-009008 14/6/15  13 inch screen, solid state memory

I like it.  Using it now.  No 15 inch screen.  No 14 inch touch screen.  But Toshiba filled my order efficiently and delivered a good Chromebook, larger than my original.