Wednesday, April 15, 2015

Chromebook: ups and downs.

Samsung 11 inch with solid state memory

Intel® Atom™ Processor, 2GB Memory, Titan Silver, XE500C21-H02US
6/9/2011


Very good.  Still use it often.
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Recently I wanted another, larger Chromebook, preferably with something extra.

HP 14 inch with touch screen hit the spot.  I tried to order it on the HP website.  Could not.  Sent a message to HP about that, expecting to be contacted within minutes to seal a deal.  It took HP a couple of days.  By then I had ordered from Amazon:

My review on the Acer 15 inch Chromebook (CB5-571/C910):

https://www.amazon.com/review/review-your-purchases/ref=pe_6680_136729710_cm_1_star2?_encoding=UTF8&asins=B00T0QZLV8%3A2%2C&channel=ec_phy&crAuthToken=gFnz1jq5XXzmXpW%2FLgqJIElaUBuDIQkyWEuqgb0AAAADAAAAAFUumhRyYXcAAAAA&customerId=AUDX4F9WN5OLJ#

Defective.  OS kept freezing.  Returned after two weeks.  Amazon's third party supplier refunded only $237 of $350 without explanation.  I filed a complaint with Amazon several days ago but without any action.   I'm very disappointed in Acer but even more with Amazon, which just sent me an email message asking me to write this review.  Amazon is oblivious to the fact that I have a grievance.  Argh!
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Update:

from:Amazon.com Reviews customer-reviews-messages@amazon.com
to:Ken
date:Wed, Apr 15, 2015 at 3:14 PM
subject:Your review of Acer Chromebook 15 C910-C37P 16-... could not be posted to Amazon.com
signed-by:amazon.com
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2.0 out of 5 stars I'm very disappointed in Acer but even more with AmazonApril 15, 2015
Verified Purchase(What's this?)
This review is from: Acer Chromebook 15 C910-C37P 16-Inch Chromebook (1.5 GHz Intel Celeron 3205U Dual-core processor, 4GB memory, 32GB SSD, Chrome OS) (Personal Computers)
Defective. OS kept freezing. Returned after two weeks. Amazon's third party supplier refunded only $237 of $350 without explanation. I filed a complaint with Amazon several days ago but without any action. I'm very disappointed in Acer but even more with Amazon, which just sent me an email message asking me to write this review. Amazon is oblivious to the fact that I have a grievance. Argh!
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I then ordered from Toshiba its CB35-B3340 Chromebook 2
PLM02U-009008 14/6/15  13 inch screen, solid state memory


I like it.  Using it now.  No 15 inch screen.  No 14 inch touch screen.  But Toshiba filled my order efficiently and delivered a good Chromebook, larger than my original.

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