Wednesday, May 17, 2017

Nextgen battery heated and smoked without outside electrical current.

I have two TVs in the same room using Verizon FIOS multi room DVR. The FIOS remote control is not paired to a FIOS box, so changing a channel for one TV, changes it for both. Same for pause, FF, etc. Not what I had in mind.

A friend described a solution that he got three years ago:

This device converts a regular remote into a radio signal remote. You then cover the light signal on one remote and one box with black tape and one remote is now light-activated, the other one radio activated, so they don't interfere with each other.
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I checked it out and ordered the Next Generation Remote Control Extender directly from nextgen.us.

After it arrived I wrote this to my friend:

I put one of its little batteries in the base (flying saucer) to charge the battery and before I could plug it into the electrical outlet, the battery started to heat up and was smoking. I had a difficult time extracting the battery and it was HOT.

I never plugged in the "flying saucer".
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I then wrote to Nextgen:

order number is nnnn: battery smoked!

from: Ken
to: customercare@nextgen.us
date: Sun, May 7, 2017 at 4:43 PM

I received your product yesterday: Remote Control Extender.


This morning I put one of your little batteries in the base (flying saucer) to charge the battery and before I could plug the flying saucer into the electrical outlet, the battery started to heat up and was smoking. SMOKING! I had a difficult time extracting the battery because it was HOT.

I also inserted the single IR (infrared) emitter cord into the back of the unit before inserting the battery. The bottom compartment of the flying saucer has an A-B-C switch that was set to B. I did not see any instructions for it and left it at B.

I never plugged the "flying saucer" into any electrical outlet. Still haven't. Your special battery and/or your flying saucer base are defective.

​I left a voice message for Bob at 727-834-9400.

What the heck?
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I never spoke to Bob, the big expert at Nextgen, after the battery smoked. Nextgen did not seem alarmed, which I found alarming. No explanation was provided. Today I received my refund.

Tuesday, May 9, 2017

Verizon FIOS v. Cablevision Optimum "tax" & fees, especially for voice service.

It's got to be public servants sticking it to semi-monopoly Verizon. The difference is stark, especially for voice service.

Comparison of "tax" & fees for current Verizon FIOS and that for Cablevision Optimum 7/16/16:

Verizon Surcharges & Fees What is this?voiceVerizonOptimum
TV
NY Universal Service Fund$0.12taxes and fees$4.03
NY State and Local Tax Surcharges$1.87Phone
Federal Universal Service Fee$3.15$3.15NY Excise Taxes$0.74
Federal Subscriber Line Charge$7.75$7.75Sales Tax$1.35
VLD Carrier Cost Recovery Charge$1.54?Verizon Long DistanceE-911 Fee$0.35
VLD Long Distance Administrative Charge$0.91?Verizon Long DistanceFederal Universal Service Fund$0.47
Video Franchise Fee$6.83Total Taxes & Fees$6.94
Regulatory Recovery Fee - Federal$0.08
PEG Grant Fee$1.00
Regional Sports Network Fee$2.91
Fios TV Broadcast Fee$1.75
NY Municipal Construction Surcharge$1.35
$29.26$10.90

Tax, etc. on land lines: "Verizon Surcharges and Other Charges & Credits SATURDAY, AUGUST 23, 2014