Sunday, January 6, 2019

1&1 IONOS contradicts itself on it's website about "Private registration".

You can't make up stuff like this.

https://my.ionos.com/domain-privacy/matinale.net#open-flyin:https://www.ionos.com/help//?utm_term=164&utm_campaign=domain-privacy&utm_medium=help-and-learn&id=164&source=control_panel&utm_source=controlpanel&utm_content=article%2Bfly-in;point-to:domain-private-reg-inactive,top,true;

If you do not want your domain contact data to be publicly available, you can protect them by activating the Private Registration.

https://www.ionos.com/help//?utm_term=164&utm_campaign=domain-privacy&utm_medium=help-and-learn&id=164&source=control_panel&utm_source=controlpanel&utm_content=article%2Bfly-in

Enabling Private Registration for a 1&1 IONOS Domain



A private registration helps you prevent unwanted promotional emails and calls. Your personal data is replaced by anonymous company data from 1&1 IONOS in the publicly accessible WHOISdatabase. Private registration is free for all new top-level domains as well as for the extensions .net, .name, .mobi, .org, .com, .biz, .info, .in, .me, .sc, .tv, .vc and .ws, but not, for example, for .de domains.
Use the following button to activate private registration. You will see the option right after selecting a domain.

Information About the Publication of Domain Contact Details

Anyone registering a domain must include their personal details such as their name, address, email address and telephone number as domain contact details in the WHOIS database. The WHOIS database is publicly accessible and can be viewed by anyone. It is intended to provide a way for third parties to contact the domain owner, for instance, if they wish to purchase the domain from the current owner.
However, this data can also be misused for spam mails or unwanted advertising calls.
Preventing the Publication of Personal Details
1&1 IONOS gives you the option to prevent this data from being published. If you enable private registration, 1&1 IONOS does not automatically forward your customer details to the WHOIS database. Instead, we replace your details with our general company details. This service is available only for certain top-level domains.
If you activate private registration, we will forward all inquiries relating to your 1&1 IONOS domain to you, and you can decide for yourself if you wish to respond to these inquiries.
Please Note: 1&1 IONOS may revoke a domain's private registration if there is evidence that it is being used in violation of our Terms & Conditions. If this is the case, the domain owner's contact details will be reported to the WHOIS database.





No. 1&1 IONOS support people just mindlessly repeat that their company is European and is GDPR compliant. Hey, read your own documentation. Here is today's exchange of emails:

from:hosting@ionos.com
to:ken
date:Jan 6, 2019, 7:46 AM
subject:C123456789
mailed-by:ionos.com
signed-by:ionos.com

About your concern even if we change domain name status into public the name and the information on your domain name will be 1&1 Ionos due to GDPR rule.
____________________________

from:Ken
to:hosting@ionos.com

date:Jan 6, 2019, 8:01 AM
subject:Re: C123456789

Send me the link to the exact text of this specific GDPR rule and quote it.
___________________________

I'm still waiting.

I'll send the link to this post to hosting@ionos.com, etc.

1and1.com
Gunter Eberling, VP 1&1 IONOS

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