Monday, August 31, 2020

Altice Optimum TV channel lineup options are secret.

On the Optimum website all I could find was a PDF file of the hardcopy of the TV channels sent to customers, which is almost impossible to understand and is out of date and with no prices either on the document or elsewhere on the website for existing customers.

https://www.optimum.net/cdn/static.tvlistings.optimum.net/ool/static/prod/documents/channel-listings/channel-lineup-SouthernWestchester.pdf

Plus, even if you want to increase your TV service, you must call. You cannot do it online. Getting a live person on the phone takes time and may take multiple attempts.

What the heck? Apparently Altice Optimum does not want its customers to understand their TV options.  



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