I just sent this to Verizon in response an e-mail message informing me that Verizon has an account with UPS and all I need to do is bring the package to UPS. That's it. No other information. Here is my message:
1. Increase font size in your e-mail messages unless you do not want them read.
Your browser sent a query this server could not understand.
I got that when I clicked your stores link in the Chrome browser. In IE I did a nationwide search and found no store near me. Didn't you know that?
3. I'll try UPS Monday. I recently returned stuff to Verizon with a shipping label, got confirmation of delivery from UPS, then a paper letter from Verizon demanding that same equipment or else I would be charged an exorbitant amount.