Friday, September 9, 2016

Cablevision (Optimum) trying to wrestle CableCard to the ground in TiVo Bolt.

I decided to try the TiVo Bolt because:

Cablevision (Optimum) DVR fast forward is crude, lacking what Verizon provides: skip forward 30 seconds. THURSDAY, AUGUST 25, 2016

Cablevision (Optimum) CableCard support has been consistently lame.

I've had a Cablevision (Optimum) CableCard in my ten year old Panasonic TV for the four months I've been back with Cablevision (Optimum), partly to try its many WiFi hotspots available to subscribers, about the only attribute that distinguishes it from its local rival, Verizon FIOS. I hardly use those hotspots but today I was able to connect my Chromebook; Cablevision (Optimum) has no instructions for the ChromeOS, nor for Windows10, which probably also works. That makes dumping Cablevision (Optimum) and returning to Verizon FIOS a bit difficult.

But, since the Cablevision (Optimum) fast forward (FF) functions are so horrendous, that's what will happen if Cablevision (Optimum) strikes out. The CableCard in my TV has given me a lot of trouble and in the last few days I've had two Cablevision (Optimum) techs here to fix that. After spending half the day waiting for them and more hours watching them talk on the phone to Cablevision (Optimum) people who may or may not know more about CableCards, I have refused to have more Cablevision (Optimum) people come here to fix the Cablevision (Optimum) CableCard in my new TiVo Bolt DVR, which supposedly has lots of cool FF functions. Unfortunately, TiVo relies entirely on a CableCard supplied by my service provider, Cablevision (Optimum).

There needs to be a "bind" established between the CableCard and the device, in this case the TiVo Bolt. I got a new multi-stream Cablevision (Optimum) CableCard two days ago and have spent three days now trying to get Cablevision (Optimum) to properly bind those two. I'm supposed to get a call within 24 hours from what is probably the Cablevision (Optimum) version of tier support for its CableCards.

If that fails, Cablevision (Optimum) will have struck out and my next call will be to Verizon to have FIOS re-established. Then I'll give Verizon a crack at getting the TiVo Bolt to work. If not, return the Bolt and use the acceptable but less cool Verizon FF functions.

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