See previous post and
FRIDAY, AUGUST 5, 2011 Virgin Mobile cancelled!
I cancelled Truconnect a couple of days ago. A few hours after cancellation deep support called me back after two days finally ready to try to get me connected. I informed him that I had already cancelled. He obviously did not know.
That's two companies that front for Sprint with great pricing that failed to even connect me much less provide service.
Virgin Mobile seemed to be run by teenagers. Truconnect seemed to be run by people in their mid twenties. Neither had procedures that worked.