I ordered the NetZero free 4G service with a $99.95 hot spot device. What I did not notice was the shipping charge of $19.95. Maybe it was the black background and tiny font.
When I noticed it in the e-mail from my bank I immediately called NetZero to cancel, maybe ten minutes after processing. I am now on indefinite hold waiting for a supervisor. They refuse to let me cancel. The best I can get is to accept delivery and ship it back, supposedly for another $19.95 shipping.
These tech companies make it as difficult as possible to return or cancel. They tell you the order is in the warehouse. I told them there is no way it has even been taken off the shelf. Stay tuned.
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