Friday, August 3, 2012

Google Play failed to process my June 28 order.

June 28, 2012 I thought I was one of the first to order the new Google tablet, the Nexus 7.  I thought I had ordered it directly from Google through its Play Store, which at the time seemed like a great alternative to Apple iTunes and Amazon.

https://play.google.com/store/devices?feature=corpus_selector

I should have been suspicious of an ordering web page with no way to contact the seller.

I received an e-mail message from my bank with a one dollar charge from Google, the kind of thing that I had seen before when ordering on the web.  The merchant is probing to determine if the payment info is legit.

I cannot find a confirmation e-mail message from Google.  What went wrong?  Beats me.

It's really hidden but I finally found a way to contact Google:

http://support.google.com/googleplay/

I sent the link to this post and info from my bank.  Let's what if anything Google does.

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