New York State Public Service Commission
Office of Consumer Services
Three Empire State Plaza
Albany, NY 12223-1350
You Have Submitted The Following!
You are: Mr. Kenneth Matinale
If you are complaining for a business, the business name is:
Your address is:
The utility you are complaining about: Cablevision of Westchester
You have also provided your account number: none
You have given your phone number as:
You have provided a daytime reach phone number of:
You provided us with your email address: KEN
The problem you are experiencing is ..
Communicated by phone and e-mail with Thomas Hagzan, Corporate Executive Customer Relations Cablevision: firstname.lastname@example.org
The resolution(s) you are seeking ..
Private companies, including Cablevision and Verizon, should be forbidden from collecting personal information, especially Social Security number. The data that Cablevision states it has a right to collect includes: "date of birth, Social Security number, driver's license number, credit card number and expiration date, bank account number" (from Cablevison's privacy agreement with White Plains). Note: Cablevison's franchise agreement with White Plains has expired.
This can be used for identity theft.
The resolution they offered you ..
None. I could subscribe at a much higher rate than that offered to other new subscribers, which is obviously intended to coerce the Social Security number, which they want for debt collection by overbearing collection agencies.