Thursday, June 18, 2015

"This call may be recorded for quality purposes." Who will give you a copy?

As mentioned in a previous post about my travails with Cablevision, they would NOT provide me with a copy or a transcript.

I just got a sales call for solar panels and I asked if I could have a copy of the recording.  The sales person put the supervisor on and the supervisor said: "Why not?".


When you hear that warning, ask for a copy.  If they say no, end the call.

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