Thursday, April 12, 2012

NetZero wants me to pay shipping to return their device!

Message just sent to NetZero:

You people are unbelievable.  The reason I am returning your device is because of the outrageous $20 shipping charge.  I did everything I could to get Netzero NOT to ship it.  You shipped it anyway and now you expect me to pay shipping to return it?

I want NetZero to pay the shipping.

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