Sunday, July 19, 2009

Acer support: the beat goes on.

Response (Akash PRamesh) - 07/18/2009 01:17 PM

Dear Aaa Ken,

Thank you for contacting Acer America. I’ll be happy to assist you with this issue. I am glad to inform you that as per our record your product is in warranty.

Having reviewed your email, I understand that your netbook is having some issues with its performance and you need to know how to do recovery using partition.

Aaa, in order to do recovery using the recovery partition I would recommend you to click on start, click on all programs and select empowering technology.
fromKenneth Matinale <>toAcer Technical Support <>
dateSun, Jul 19, 2009 at 3:37 PMsubjectRe: Invitation to view a photo from Ken's Picasa Web Album - Tech [Incident: 090711-000847]

"click on start, click on all programs and select empowering technology."

There is nothing like "empowering technology". Please provide more info. Thanks.

1 comment:

Chuck said...

It's under "ACER -> Empowering Technolowhatever". Though, good luck with their support, they are the most retarded ever. I would be ashamed of working there.